Virtual Care Program

Services included.

Our Virtual Care Program for Cultural Exchange Participants is a combination of various services. Services 1-5 below are included in all individual plans.
Our Group Plans can be customized by selecting from any of the 8 services below to meet your participant's needs.
This virtual care product is not connected to any health insurance policy and not subject to exclusions, limitations and no claims to file!

Virtual Mental Healthcare

Members can speak with board certified psychiatrists, licensed psychologists or therapists by phone or video from wherever they feel most comfortable. Members can book appointments with ease and build ongoing relationships with mental health professionals of their choice – all without having to travel to a doctor’s office.
More than 75% of members with depression or anxiety reported clinically meaningful improvements after their third and fourth virtual care visit.

Telemedicine

With our telemedicine service you have 24/7 access to doctors who can diagnose and treat the flu; ear, nose, throat, eye, and urinary tract infections; stress; plus many other non-chronic or non-life threatening conditions. Prescriptions can be sent to the local pharmacy of your choice for non-controlled substances.
Over 90% of all calls received can be successfully resolving over.

Virtual Dermatology

Our Dermatology service gives members convenient and reliable skin care for a wide range of conditions without the wait.
Members simply log in to their account, request a Dermatology consult, complete the intake form, and upload digital images of their skin issue.
Within two business days, the member will receive a response from a board-certified dermatologist through the online message center. Members can ask to follow up questions and, when medically necessary, have prescriptions sent right to their local pharmacy.

STI Testing

The Virtual Sexual Health service provides a more convenient option to getting tested for STDs.
It allows your participants to skip the trip to a doctor’s office and go straight to a testing location.
The results and next steps will be available online within 3 business days. Members can choose to talk to a doctor by phone to discuss
any questions or concerns.

24/7 Life Assistance Service

Members can call the toll-free number for confidential, short-term professional assistance, focusing on coping skills for a full range of emotional, family and other personal issues. The Licensed Professional Counselor can help:

Provide confidential, short-term counseling
Offer referrals for long-term counseling or specialized care
Address e.g. stress, depression, family issues, substance abuse
Provide assistance with budgeting & other financial concerns
Be available via telephone 24/7 in a crisis

Teledentistry*

Our Board Licensed consulting dentists evaluate, diagnose and resolve your dental problem - 24/7/365.
The process will save you hours in waiting in an emergency room.
Our TeleDentists can prescribe proper medication and instructions to help put your mind at ease. We will even get your dental appointment scheduled with a dentist in your area as soon as possible if dental work is needed.
*only available for Group Plans

Nutrition*

With our Virtual Nutrition service, members can work directly with registered dietitians who are focused on their specific clinical and nutritional needs. Personalized programs are developed that include nutritional guidance, custom meal plans, shopping guides, and more.
*only available for Group Plans

Video Library*

24/7 access to our library of self-paced mental wellness courses.
Drawing on evidence-based models like Cognitive and Dialectical Behavioral Therapy, Mindfulness-Based Stress Reduction, as well as the cutting-edge discoveries of mind/body medicine, our courses deliver powerful results in an easy-to-use format.
*only available for Group Plans

Virtual care can treat many non-emergency medical problems without any out-of-pocket expense. No deductible, no copay, no coinsurance. This saves a great deal of money.